top of page

Privacy Policy

Effective Date: 29/5/25

At Santuario de Montaña (referred to as “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal data you provide when using our website [Insert Website URL] (the “Website”).

​

1. Who We Are

Santuario de Montaña operated by Fresh Fit Escapes is a holiday rental business based in England. The property is located in Spain. You can contact us at:

Owner: Lucy Reid
Email: santuariodemontana@gmail.com
Location: UK

​

2. What Personal Data We Collect

We only collect personal data that you voluntarily provide when you contact us via the Website. This may include:

  • Your name

  • Email address

  • Phone number (if provided)

  • Any information you choose to include in your message

 

3. How We Use Your Data

We use the data you provide solely to:

  • Respond to your enquiries

  • Provide you with information about booking and availability

  • Manage any bookings or rental arrangements

We do not use your data for marketing purposes or share your information with third parties for such purposes.

​

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), our legal basis for processing your data is:

  • Consent – when you voluntarily contact us through the Website

  • Contractual necessity – when processing is required to manage or prepare a rental booking

 

5. Data Sharing

We do not sell, rent, or trade your personal information. Your data may be shared only in the following situations:

  • With service providers who assist in managing our website or bookings (under strict confidentiality)

  • When required by law or in response to legal requests

 

6. Data Storage and Retention

We store your data securely and retain it only for as long as necessary to fulfill the purpose for which it was collected, including any legal, accounting, or reporting obligations.

 

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data, where applicable

  • Object to or restrict our processing under certain conditions

  • Lodge a complaint with a supervisory authority in Spain (Agencia Española de Protección de Datos - AEPD)

To exercise any of your rights, contact us at: santuariodemontana@gmail.com

 

8. Cookies

We may use basic cookies to ensure the Website functions properly. We do not use cookies for tracking, advertising, or analytics. You can adjust your browser settings to refuse or disable cookies if you prefer.

​

9. Third-Party Links

Our Website may contain links to other websites. We are not responsible for the content or privacy practices of those sites.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

​

bottom of page